We want you to feel confident and happy with your bikini purchase. If you're not completely satisfied, we’ve made the return and refund process simple and straightforward.

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Returns

• Eligibility: Returns are accepted within 30 days of delivery.

• Condition: Items must be unworn, unwashed, and in their original condition. All tags and hygiene liners must remain intact.

• Exclusions: Final sale items, gift cards, and discounted bikinis are not eligible for returns.
   

Refunds

• Refunds will be issued to your original payment method within 5-7 business days after the return is received and inspected.

• Shipping costs are non-refundable unless the return is due to a defective item or a mistake on our part.
   

Exchanges

• If you need a different size or color, we’re happy to assist with exchanges within 30 days of delivery, subject to availability.

• Contact us at info.soldobrasil@gmail.com to start the exchange process.
   

Return Process

• Contact Us: Email us at info.soldobrasil@gmail.com with your order number, reason for the return, and any photos (if applicable).

• Prepare the Item: Ensure the bikini is in its original packaging with tags and hygiene liners intact.

• Ship the Item: We will provide you with the return address and instructions. Please note, customers are responsible for return shipping costs unless the item is defective or incorrect.
   

Damaged or Defective Items

If your bikini arrives damaged or defective, please contact us within 7 days of delivery at info.soldobrasil@gmail.com with photos of the issue. We will resolve it promptly with a replacement or refund.
 

Important Notes

• For hygiene reasons, bikinis that are worn, stained, or missing the hygiene liner cannot be returned.

• Returns that do not meet our policy will be sent back to the customer at their expense.

If you have any questions or need further assistance, please reach out to us at info.soldobrasil@gmail.com.